Terms of Service
Roarockit Australia
1. Overview
Welcome to Roarockit Australia (formerly Australian Skateboard Kits). By accessing or using our website and purchasing our products, you agree to the following Terms of Service. Please read them carefully. If you do not agree to these terms, please do not use our services.
2. Orders and Fulfilment
All products are made to order. We aim to ship within 3 business days of receiving your order. During peak times or due to supply delays, this timeframe may be extended. We will notify you if your order is affected.
Shipping within Australia is included in the product price. Remote or hard-to-reach areas may require an alternative address—we’ll contact you if that’s the case.
3. International Orders
We can ship internationally! If we're unable to ship to your location, we’ll gladly refer you to one of our global Roarockit partners who may be able to assist.
Please contact us at belinda@roarockit.com.au for details and options tailored to your situation.
4. Tracking and Delivery
Once your order is shipped, tracking details will be sent via email or text (depending on your contact preferences). Estimated delivery times are included in the tracking information.
Please ensure your contact details are accurate to avoid delays.
5. Returns and Refunds
As our products are custom made, we generally do not accept returns. In certain situations, we may approve a return at our discretion. You will be responsible for all return shipping costs. A Returned Merchandise Authorisation (RMA#) must be issued by us before any return is accepted.
To enquire about a return, please email belinda@roarockit.com.au.
6. Product Usage and Safety
Using our kits requires following detailed instructions. We provide How-To Videos and support via email. We are not responsible for results due to incorrect use or failure to follow the directions.
Always test your Thin Air Press system with a dry run before using glue.
7. Warranty and Defects
We will replace or refund products with confirmed manufacturing defects. Please send us clear photos and a description of the issue. Note that natural wood variation is not considered a defect. This includes knots, blemishes, and colour shifts.
Vinyl bags damaged due to cold weather use or improper storage are not covered under warranty.
8. Intellectual Property
All content on this website, including text, graphics, images, and instructional material, is the property of Roarockit Canada for us to use with their permission. You may not use or reproduce this content without their written consent.
9. Contact
If you have any questions about these Terms of Service, please contact:
Roarockit Australia
📧 belinda@roarockit.com.au
🌐 www.roarockit.com.au